When you request tickets, they start as Pending (Orange). We act as an intermediary by sending your request to the vendor for confirmation. Once they provide a thumbs up, your tickets turn Accepted (Green) and you are officially in the draw.
Next steps:
- Monitor pending status. Vendors have their own schedules and may take a few days to validate a request.
- You are welcome to gently remind them to expedite the process.
- Review discarded tickets. This usually happens if you have reached the limit of 50 visits or 20 contracts. If you believe a request was discarded in error, let us know and we will resend it to the vendor.
- Complete your profile. Ensure your first and last name are filled out in your profile settings. Vendors are unable to validate tickets if they cannot identify who you are.