Collecting reviews from past clients is one of the most effective ways to build trust with prospective couples and improve your storefront’s visibility on our platform.
How to Request a Review
You can invite your clients to leave a review using two different methods:
Method 1: Send an Automated Email Invitation
Log in to your vendor dashboard.
Go to your Reviews section (or storefront settings).
Click the option to Request a Review.
Enter your client’s email address, or click Add clients to select them from your list.
Write a personalized invitation message (or use the default template).
Click Send.
What your client receives: They will get an automated email invitation containing a secure link to leave a review about their experience with your business.
Method 2: Share Your Direct Profile Link
If you prefer contacting your clients via WhatsApp, SMS, or your own personal email, simply copy your public storefront link from your dashboard and share it directly with them!
Best Practices for Collecting Reviews
Timing is Everything: Ask for a review shortly after the wedding or service is completed, while the experience is still fresh in their minds.
Verify Client Relationship: Ensure the review request is sent to a couple who had a genuine, real experience with your business.
No Incentives: Never offer gifts, discounts, or payments in exchange for a review. Reviews must be honest and organic.
Keep It Polite & Simple: A brief, warm message explaining how much their feedback helps your business works best.
Important Notes
Real Clients Only: All reviews must come from genuine clients who utilized your services.
Platform Moderation: Every review is subject to our platform guidelines and moderation process before going live.
Publication Is Not Guaranteed: Submitting a review request does not automatically guarantee a published review if it fails to pass moderation or verification checks.